bjmshome Posted December 28, 2016 Share Posted December 28, 2016 Have both the USB and Wireless Void headphones. Have installed and updated the firmware on each. Microphone works fine, NO SOUND, when I try to update CUE get "the Corsair utility engine has detected an error during software update, error notice. I try to go into audio control setting and make default but it does not seem to take. I also try to disable Speakers and EQ they both seem to not allow me to disable them. Any other ideas for troubleshooting. Link to comment Share on other sites More sharing options...
Toasted Posted December 30, 2016 Share Posted December 30, 2016 The update button within CUE is currently not working. Download the latest updates from the support page on Corsair's webpage. What do you mean about "disable speakers and EQ" If you do not want any EQ enhancements, Leave it on Pure Direct which is basically an untouched EQ preset. Link to comment Share on other sites More sharing options...
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