stelriah Posted January 11, 2005 Share Posted January 11, 2005 i recently bought a VS1GBKIT4000 package from newegg.com. I then removed my 128 stick and installed the ram so that it would run in dual channel mode into my Dell 400SC pc. The bios recognized it at 400mhz and dual channel. The computer booted fine. But after about 30 min of use the computer froze and the mouse didn't respond. I had to manually reboot. And ever since my computer has been freezing on me the same way. Sometimes it stays on for 24 hours and sometimes 24 minutes before it freezes. Any help would be great because i would rather fix this problem before i resort to returning my RAM. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 11, 2005 Corsair Employee Share Posted January 11, 2005 Please test the modules one at a time with http://www.memtest.org and lets amke sure one is not fialing. But I would also go to the bios setup and load setup defaults with just our modules installed as welll. Link to comment Share on other sites More sharing options...
stelriah Posted January 11, 2005 Author Share Posted January 11, 2005 i am a noob. what are modules? Link to comment Share on other sites More sharing options...
CandyKid Posted January 11, 2005 Share Posted January 11, 2005 Each "stick" of memory is a module. What he means to do is this: Physically REMOVE one of the modules and leave only ONE module in the computer. When you reboot, hit "DEL" or "F2" or whatever it says to enter BIOS. In the BIOS options should be something that says, "Load Setup Defaults." Do that, then save and exit. When you reboot, test it with a program called Memtest86+. This program must be run on your system from Windows while a blank floppy disk is in the drive. It will write itself onto the disk, then when you reboot, it'll boot from the disk and test the memory. It runs an INFINITE loop of tests, so when it says it's completed 3 full passes of tests, then you can stop it. Just look to see if there are errors listed on the bottom of the Memtest screen. If no errors appear, shut down your computer, remove the memory module, then replace it with the other module, but still leave ONLY ONE module in your computer. Reboot with the floppy disk and run the tests on this module. If no errors come up on this one, shut down the computer again, then put the other module into the computer right beside it's twin so you have TWO modules installed and boot with the floppy again, run the tests again. PLUR CK Link to comment Share on other sites More sharing options...
stelriah Posted January 11, 2005 Author Share Posted January 11, 2005 thanks for the help. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 12, 2005 Corsair Employee Share Posted January 12, 2005 Please let us know how you make out and thanks CK! Link to comment Share on other sites More sharing options...
stelriah Posted January 12, 2005 Author Share Posted January 12, 2005 i tested both sticks one at a time and then both together and everything passed with no errors. after that i set my bios settings back to factory. except for the bootsequence and i disabled hyperthreading. my computer hasnt froze yet but i know its only a matter of time. oh and im not sure if this matters but i used v3.2 of memtest. not sure if that matters. Link to comment Share on other sites More sharing options...
Wired Posted January 12, 2005 Share Posted January 12, 2005 hyperthreading may be causing the reboots. Link to comment Share on other sites More sharing options...
stelriah Posted January 12, 2005 Author Share Posted January 12, 2005 but what im saying is that i disabled hyperthreading and im not having a problem with rebooting. my problem is that my ram is non-ECC ram. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 12, 2005 Corsair Employee Share Posted January 12, 2005 Just make sure ECC is disabled in the bios if it's listed. Link to comment Share on other sites More sharing options...
CandyKid Posted January 12, 2005 Share Posted January 12, 2005 but what im saying is that i disabled hyperthreading and im not having a problem with rebooting. my problem is that my ram is non-ECC ram. You lost me. Why is non-ECC memory a problem? PLUR CK Link to comment Share on other sites More sharing options...
stelriah Posted January 12, 2005 Author Share Posted January 12, 2005 there is no option to disable ecc. i requested a compatibility listing for my computer and the ram guy answer back saying: Thank you for your interest in our products. It looks like your Poweredge 400SC uses ECC modules and the VS1GBKIT400 is a non-ECC set of modules. The correct module to use would be our CM72SD512-3200. This is a 512MB module that has ECC built in. I hope this helps you! so i guess my only option is to return my ram. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 12, 2005 Corsair Employee Share Posted January 12, 2005 This system is based on Intel I875 chipset and will or should be able to run ECC or non ECC as long as you are not mixing them. I think the information you got from that email is based on what comes with your system. You are not mixing the memory correct? Link to comment Share on other sites More sharing options...
stelriah Posted January 12, 2005 Author Share Posted January 12, 2005 i am not mixing. Link to comment Share on other sites More sharing options...
CandyKid Posted January 12, 2005 Share Posted January 12, 2005 Then you should be just fine, sorry for the mixup. PLUR CK Link to comment Share on other sites More sharing options...
stelriah Posted January 13, 2005 Author Share Posted January 13, 2005 but i am not and its looking like i will have to return the ram. i found a faq for my computer: http://www.aaltonen.us/forums/viewtopic.php?t=8 hope this can help someone help me. Link to comment Share on other sites More sharing options...
stelriah Posted January 14, 2005 Author Share Posted January 14, 2005 so case closed? i should return it? Link to comment Share on other sites More sharing options...
Wired Posted January 15, 2005 Share Posted January 15, 2005 According to that faq, the memoy will work fine by itself. You stated that it works when hyperthreading is disabled. What is your complete question? Do you want ECC memory? Link to comment Share on other sites More sharing options...
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