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Corsair Strafe GRB Silent 1 key other color


Speedy883

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I have a problem with my brandnew keyboard.

When i select white color for all keys, the capslock has a other color than white.

 

Is this a hardware failure ?

Or can this be solved by software ?

 

What i already did:

 

- Delete CUE software and all profiles

- Tried other usb ports

- Tried on another pc

- Reflashed firmware

 

CUE Version 2.7.78

Firmware 2.05

 

I read here about a reset switch somwhere under the 2 feets on the underside, but i don't have that reset swich i think

 

 

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Hi

 

You have reflashed the firmware but did not hard reset the keyboard?

Open a ticket and contact support, there indeed isnt a button to hard reset it, instead it's a combination of sorcery, they will help you out, if hard resetting doesn't fix it they will rma

Given you're within the warranty period.

 

Toodles.

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