Speedy883 Posted December 18, 2016 Share Posted December 18, 2016 I have a problem with my brandnew keyboard. When i select white color for all keys, the capslock has a other color than white. Is this a hardware failure ? Or can this be solved by software ? What i already did: - Delete CUE software and all profiles - Tried other usb ports - Tried on another pc - Reflashed firmware CUE Version 2.7.78 Firmware 2.05 I read here about a reset switch somwhere under the 2 feets on the underside, but i don't have that reset swich i think Link to pics Link to comment Share on other sites More sharing options...
Rvh Posted December 18, 2016 Share Posted December 18, 2016 Hi You have reflashed the firmware but did not hard reset the keyboard? Open a ticket and contact support, there indeed isnt a button to hard reset it, instead it's a combination of sorcery, they will help you out, if hard resetting doesn't fix it they will rma Given you're within the warranty period. Toodles. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.