Magicwiz Posted December 17, 2016 Share Posted December 17, 2016 Whenever I have my new USB VOID plugged in, and try to use things like Pandora, or play a YouTube video in Firefox.. or use Team speak 3.. my Keyboard (a Logitech g19) no longer 'works' .. no text will be typed in any application or window while those programs/pages are running. also no keyboard input, for things like push to talk etc. (I CAN hear the Pandora Music, YouTube video and other Team speak users.) I've tested, and re tested with my previous headset, and had no issues. tried different USB ports etc. Help would be appreciated. I like the Void. Link to comment Share on other sites More sharing options...
Toasted Posted December 18, 2016 Share Posted December 18, 2016 Well this is a first, I would suggest you put in a support ticket with Corsair and see if they have any solutions. https://corsair.secure.force.com/ What happens to the keyboard if CUE is not running in the background)? Have you tried replugging the keyboard once it stops working? Does it change anything? Link to comment Share on other sites More sharing options...
Magicwiz Posted December 19, 2016 Author Share Posted December 19, 2016 I've put in a ticket, and I've tried without CUE installed, with it installed, tried replugging my KB after the VOID, and even on different USB Power channels just in case. No change, so as it stands I cannot use my VOID =/ Link to comment Share on other sites More sharing options...
Toasted Posted December 20, 2016 Share Posted December 20, 2016 Can you try it on another computer? If CUE is not installed and the issue is still present, the issue could be elsewhere. Link to comment Share on other sites More sharing options...
Magicwiz Posted December 21, 2016 Author Share Posted December 21, 2016 I will try another computer and reply with result Link to comment Share on other sites More sharing options...
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