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CUE 2 simply will not start on my laptop


cueballed

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I have a K70 Lux RGB running at home and work. At home, I have CUE 2 running on Windows 10 64-bit without issue. At work, it installed okay but will not start when I execute the icon (in other words, . My work PC is also a Windows 10 64-bit.

 

I did a bit of searching in the forums and saw that video drivers can be a cause so I updated my laptop's nVidia drivers and rebooted. No difference.

 

I looked in the Windows Event log and see an "Application Error" with the following detail:

 

Faulting application name: CUE.exe, version: 2.6.79.0, time stamp: 0x582086b5

Faulting module name: Qt5Gui.dll, version: 5.7.0.0, time stamp: 0x575a6b79

Exception code: 0xc00000fd

Fault offset: 0x002a90f7

Faulting process id: 0x3ed8

Faulting application start time: 0x01d24bf4f7a808cd

Faulting application path: C:\Program Files (x86)\Corsair\Corsair Utility Engine\CUE.exe

Faulting module path: C:\Program Files (x86)\Corsair\Corsair Utility Engine\Qt5Gui.dll

Report Id: 78877e6d-189f-4449-84ff-133ddfcb1d7d

Faulting package full name:

Faulting package-relative application ID:

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