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VOID Wireless headset is faulty


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Yesterday I received my VOID Wireless headset but seems faulty.

I want to preface that I installed CUE software (1.16.42 and 2.6.70) and plugged the dongle; the dongle has been correctly recognized by Windows but the headphones was recognized as "unnkown device" and no light turns on.

Could you help with this issue please?


Looking forward to your kind reply.



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