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How to downgrade firmware


ChrisRempel
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Hello,

 

Can someone assist me in downgrading my firmware?

 

after spilling some liquid on my keyboard it no longer functions properly, though I have not yet tried cleaning it properly. when I plug the keyboard in makes my computer go haywire.

 

I had my keyboard working fine while in advanced mode (through CUE) until I downloaded the newest firmware update, now it goes haywire like before

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Doing an hard-reset requires some specific steps and (I think) a special firmware file. Your best option is to submit a ticket for support.

 

If I had to guess I would say your problem is the spilled liquid though, at first leave the keyboard alone a couple of days and DO NOT plug it in (unless you have already done so). That should give it time to dry up.

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