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SP2500 Volume Control Malfunction

Mike Hoffman

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Gidday everyone!


My 11 month old SP2500 are experiencing a "glitch" - after an hour or so of continuous use, sometimes the volume control works IN REVERSE.


That is to say, I go to turn the volume DOWN and it goes UP instead. When it gets all the way up then it goes down. Also visa-versa.


Is this a sign of the volume control being on the way out?


Should I do a warranty claim do you think?


What happens when I don't have the original packaging?


Do I have to send the whole thing back or just the controller?


Can I get a replacement sent out BEFORE i send the old one back so I can still have sound?


Thanks for listening!



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