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SP2500 Volume Control Malfunction


Mike Hoffman
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Gidday everyone!

 

My 11 month old SP2500 are experiencing a "glitch" - after an hour or so of continuous use, sometimes the volume control works IN REVERSE.

 

That is to say, I go to turn the volume DOWN and it goes UP instead. When it gets all the way up then it goes down. Also visa-versa.

 

Is this a sign of the volume control being on the way out?

 

Should I do a warranty claim do you think?

 

What happens when I don't have the original packaging?

 

Do I have to send the whole thing back or just the controller?

 

Can I get a replacement sent out BEFORE i send the old one back so I can still have sound?

 

Thanks for listening!

 

Mike

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