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How do you determine if mouse issues are due to firmware or cue software?


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Since the firmware often updates along with CUE, it's hard isolate which is causing an issue.


Are there log files or something I can use to determine what is causing my issues?


Or do I just downgrade both at the same time?





speaking of which I wanted to get the exact versions of CUE and the Firmware but the taskbar icon menu doesn't work... : (


I click 'about' and nothing happens, same for right, left, double clicks, and hover.... i guess it finally opens after a long delay.


However it only lists the CUE version:



It should also list the firmware version:

firmware 2.03


but you have to seperately open CUE and drill down to get that.

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