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RMA #6808288 still processing


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I haven't gotten an update since I believe last Thursday about my keyboard which apparently form what I can see, has been received by you guys. I added a comment, and i got no response from anyone. It just says its processing, but I saw many places that the processing is supposed to only take a couple days.

 

Here is my tracking info that shows it was delivered.

 

https://www.ups.com/WebTracking/track?loc=en_gb

 

1Z76381Y9042209270

 

(It was a prepaid label form you guys by the way)

 

I'd just like to kindly ask for someone to get back with me and tell me when im going to get a replacement, thank you very much.

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