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RMA requests for two sticks of memory.


Jeff

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These memory sticks have performed wonderfully for years but they seem to have finally given up the ghost. ;)

 

Stick #1: CMX256A-3000C2 XMS3000V1.1

It will run for anywhere from 1hr to 6hrs and then cause three of my machines to just reboot. I have a fourth machine I could try it in but I'm just about positive I know the result.

 

Stick #2: CMX256A-3500C2 XMS3502v1.1

This stick acts really strange. It will work fine for up to a couple hours. Then it will cause the computer to reboot and upon reboot the stick is no longer recognized... instead of having the expected 512Mb(2x256Mb)... only 256Mb is recognized by the BIOS and Windows. Again, I've tried this in three different machines and all of them produced this same result.

 

BTW, two of the computers I'm testing on are based on the Asus PC-DL motherboard and one is based on an Epox 8RDA+. On the Asus boards I've tried 166MHz and 200MHz FSB and on the Epox I've tried a whole range of FSBs... ranging from 180MHz to 220MHz. Voltages have also been varied from 2.5v to 2.8v without making a difference.

 

Thanks for your time RAM GUY,

Jeff

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No, no no. Sorry for the confusion. The rigs these were originally in were giving me fits. Trying them individually on all the different boards listed is why I'm 99.9% sure the modules are bad. I'm now using some newer TwinX in one rig and some HyperX in another and things have settled down nicely.
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  • Corsair Employees

Please follow the directions under "I think I have a bad module" under this forum or if you have trouble, Please send us a email with a copy of the form or all of your info name address and phone# and the Module part# and copy the link to this post and email it to Rma@corsairmemory.com.

If after 1 day or 24 hours excluding weekends you do not get the rma please email the same to warranty@corsairmemory.com and we will help to resolve it.

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