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Keyboard doesn't work at all, nor recognized by CUE


lalib

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Just got a new K70 LUX RGB to replace by K70 LUX (just red backlight), but the keyboard doesn't work at all. Not a single button works, no lights ever came on, in bios it says the USB port is empty.

 

I've tried all the common suggestions of reinstalling CUE, running admin mode, uninstalling other HID devices and reinstalling, trying different USB ports. No thing seems to work, the keyboard is just completely lifeless.

 

I think my keyboard is dead on arrival, but I hope not.

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Make sure the correct USB plug is connected. There are two connectors, one for the passthrough and the other for the keyboard.

 

Try the keyboard on another computer as well. If the keyboard still does not work, it'l likely a DOA unit.

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