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Corsair keyboard RMA


hassanuz

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Hi,

 

I've got a question regarding the RMA process. Should I package the return with the original box and accessories? I'm concerned that I will not get a new keyboard with a proper box and accessories--if that is the case, I would not want to package the return keyboard with the original packaging.

 

Thanks

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Usually they will send you a new sealed package, I heard of a few peoples getting a refurbished unit but they still got all the accessories and everything else.

 

As an example: I had to RMA my PSU some months ago, they sent me a new sealed one with everything. And they asked me to send back the product with all the accessories, usually they should tell you this directly in the RMA ticket anyway.

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