psycho606 Posted December 31, 2004 Share Posted December 31, 2004 hi there, first sorry for bad english. from today my machine starts to reboot and / or hang. i did memtest run on both sticks and one fails at 130mb in nearly all tests , i tried all types of timings , voltage to 2.7v but no difference. the other stick works. when i send both sticks to corsair and it will be replaced i dont get the same model cause they are no more produced by corsair , right ? if so i would like to send only one stick and try to get a second one somewhere else , is this possilbe ? thanks and happy new year :-) Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 4, 2005 Corsair Employees Share Posted January 4, 2005 Please follow the directions under "I think I have a bad module" under this forum or if you have trouble, Please send us a email with a copy of the form or all of your info name address and phone# and the Module part# and copy the link to this post and email it to Rma@corsairmemory.com. If after 1 day or 24 hours excluding weekends you do not get the rma please email the same to warranty@corsairmemory.com and we will help to resolve it. Link to comment Share on other sites More sharing options...
psycho606 Posted January 6, 2005 Author Share Posted January 6, 2005 cant find used sticks here, i'll send both to corasir. thanks Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 6, 2005 Corsair Employees Share Posted January 6, 2005 Please let me know how you make out! Link to comment Share on other sites More sharing options...
psycho606 Posted January 25, 2005 Author Share Posted January 25, 2005 Please let me know how you make out! big problem here, ram is back in germany at UPS. they called me today . they want duty on imported products, cause corsair noted a value of 2 dollars for the ram, now i have to pay for this ??? what can i do ? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 25, 2005 Corsair Employees Share Posted January 25, 2005 Any charges should be paid by us as far as I know. Please email me with the information and I will get Customer Service involved and see what can be done! We will need your RMA# and the tracking # if you have it, as well as your contact info please. Ramguy@corsairmemory.com Link to comment Share on other sites More sharing options...
psycho606 Posted January 29, 2005 Author Share Posted January 29, 2005 i really need a fast reply, i already wrote to RMA some days ago, but no answer. on monday i have to pay 7 euro each day for storage of my paket ! Link to comment Share on other sites More sharing options...
psycho606 Posted January 31, 2005 Author Share Posted January 31, 2005 why nobody give me an answer ??? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 1, 2005 Corsair Employees Share Posted February 1, 2005 Please call our Customer Service at 888-222-4346 and Dial "0" that will take you right to Customer Service! Link to comment Share on other sites More sharing options...
psycho606 Posted February 11, 2005 Author Share Posted February 11, 2005 i really dont have the money to call in USA from germany. this ram already cost me lot of money. now my problem : the mem arrived to me. (i had to wrote that the ram has a value of about 160 dollar) and i got a bill from UPS and they want 60 Euro from me, thats about 80-100 Dollar ! and only cause corsair noticed a value of 2 dollar for new ram. shipping also cost 50 euro to USA. i want to fax that bill to corsair mem and want a statement and this money back from corsair ! :mad: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 11, 2005 Corsair Employees Share Posted February 11, 2005 That call is Toll Free, 888-222-4346. Link to comment Share on other sites More sharing options...
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