tecnical Posted July 1, 2016 Share Posted July 1, 2016 Since the firmware update m,y mouse (SABRE RGB Optical, Gen 2) now constantly sticks on screen the mouse will freeze completely from time to time. Please can you fix this. Link to comment Share on other sites More sharing options...
Toasted Posted July 3, 2016 Share Posted July 3, 2016 Have you tried a different USB port? Have you tried reflashing the firmware via CUE? Link to comment Share on other sites More sharing options...
tecnical Posted July 15, 2016 Author Share Posted July 15, 2016 I haven't yet but now my K70 rgb keyboard keeps freezing and my mouse keeps freezing. Link to comment Share on other sites More sharing options...
Toasted Posted July 16, 2016 Share Posted July 16, 2016 Is it freezing with CUE running in the background? Have you tried the different USB ports yet? Link to comment Share on other sites More sharing options...
tecnical Posted July 21, 2016 Author Share Posted July 21, 2016 Is it freezing with CUE running in the background? Have you tried the different USB ports yet? Yes it freezing with CUE in the background of lately I noticed things have been ok again maybe my system adjusted to the update as for my mouse realise theirs probably a shortage in the wire as sometimes when the wire move it goes off completely and comes back on. Link to comment Share on other sites More sharing options...
Toasted Posted July 22, 2016 Share Posted July 22, 2016 Can you upload the latest log generated by CUE when the freezing occurs? Have you tried a different USB port yet? Logs can be accessed by clicking Settings>Support>view logs. Link to comment Share on other sites More sharing options...
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