maleko Posted December 31, 2004 Share Posted December 31, 2004 my stick of corsair xms ram just went haywire on me. first off i thought my problems were my windows installation, but i found out after running memtest86 that my ram had a lot of bad sectors or whatever, and i mean a lot, like 50+ from what i saw. what exactly do i do? i lost my original packageing so i cant rma it back to newegg(the place i bought it new from). it's only about 6 months old, and i haven't done any overclocking with the stuff, it just died. will the manufacturers(sp?) warrenty cover it still? Link to comment Share on other sites More sharing options...
rma this Posted December 31, 2004 Share Posted December 31, 2004 put it in an antistatic bag then. do you still have the stickers on them? because i recieved a faulty stick as well from the so called "reliable" ram. i took off the sticker, because how was i suppose to know it was need to do an rma? thats ripping me off ya know... any an antistatic bag should work fine because they can delcine the rma if its in "bad" packaging. Link to comment Share on other sites More sharing options...
Jabberwok Posted December 31, 2004 Share Posted December 31, 2004 I don't think they go this far rma_this! but maleko, better wait for the official Ram Guy reply. In the meantime, gather all the info Ram Guy might need : Full RAM name & serial number, Motherboard, CPU, PSU ect... Link to comment Share on other sites More sharing options...
maleko Posted December 31, 2004 Author Share Posted December 31, 2004 corsair xms cmx256a-3200 xms3200v1.1 0408094-6, shuttle an35n ultra, amd athlon 2500+ barton, raidmaxx 350 watt psu(do i need the exact serial number for it?), is there anything else i would nee to put up here? Link to comment Share on other sites More sharing options...
rma this Posted December 31, 2004 Share Posted December 31, 2004 I don't think they go this far rma_this! but maleko, better wait for the official Ram Guy reply. In the meantime, gather all the info Ram Guy might need : Full RAM name & serial number, Motherboard, CPU, PSU ect... Ram guy says it warreds the warrenty. I have proof of purchase, i can dl the repipt from new egg. saying i cant get another stick in my opinion is criminal, i paid for 2 sticks, and i expect to get what i paid for. There was no warning that the sticker was need to be left on and that is why im outraged. Link to comment Share on other sites More sharing options...
Jabberwok Posted January 1, 2005 Share Posted January 1, 2005 There was no warning that the sticker was need to be left on and that is why im outraged. Well I don't know where youre from, but here those stickers MUST remain on items we buy, like : clothes, furnitures, movies, appliances, electronics.... even computer parts so this is normal (well in north America that is)... Even if you don't have such laws where you come from you are bound to our laws when you buy our merchandise... Such is life. Link to comment Share on other sites More sharing options...
CMC_SAVAGE Posted January 1, 2005 Share Posted January 1, 2005 my stick of corsair xms ram just went haywire on me. first off i thought my problems were my windows installation, but i found out after running memtest86 that my ram had a lot of bad sectors or whateve maleko, Could you list your system specs: The part# of the module, the CPU and the FSB along with the make and model of your MOBO. Ram guy says it warreds the warrenty rma this!, It should have said on the sticker " Warranty Void If Removed". Link to comment Share on other sites More sharing options...
rma this Posted January 1, 2005 Share Posted January 1, 2005 would new egg do an rma on it? Link to comment Share on other sites More sharing options...
maleko Posted January 1, 2005 Author Share Posted January 1, 2005 maleko, Could you list your system specs: The part# of the module, the CPU and the FSB along with the make and model of your MOBO. i already posted all that accpet the fsb, which is 333mhz, though you should have been able to guess that by the fact that i said i have a barton 2500. Link to comment Share on other sites More sharing options...
CMC_SAVAGE Posted January 1, 2005 Share Posted January 1, 2005 Duh...............!!!! :o: That's what I get for posting on New Yews Eve...........LOL. I knew I should have stayed off of the computer. Link to comment Share on other sites More sharing options...
maleko Posted January 1, 2005 Author Share Posted January 1, 2005 would new egg do an rma on it? not any more, it's past their 30 day warrenty by several months, like 5. Link to comment Share on other sites More sharing options...
rma this Posted January 2, 2005 Share Posted January 2, 2005 i bought the ram in november. Link to comment Share on other sites More sharing options...
Wired Posted January 2, 2005 Share Posted January 2, 2005 Let's keep on topic folks. Link to comment Share on other sites More sharing options...
maleko Posted January 3, 2005 Author Share Posted January 3, 2005 so... how long do i normally have to wait till i get a responce from the big cheese? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 3, 2005 Corsair Employees Share Posted January 3, 2005 First thing, I am sorry that you are having trouble, but there are a few things in this thread that are a little strange. 1. All of our modules will come in a plastic clam shell package, (Not a Antistatic Bag)! 2. All of our modules will come with a label attached and I am sorry but if the label is removed that will void the warranty. And this is and has been in our Warranty Policy since we started. maleko Please make sure that you have the memory Frequency set to 100% or 1-1 in your Bios as that would cause the system to fail. If you try to run the memory at DDr400 with a 166 FSB CPU that may cause a bottleneck in the chipset and would generate errors that are not the fault of the memory. rma this! Please send me an email with all of your information and I will be happy to see what can be done to help you get your memory replaced. However, since you have removed the label I cannot make any promise other than I will try! Link to comment Share on other sites More sharing options...
maleko Posted January 4, 2005 Author Share Posted January 4, 2005 Please make sure that you have the memory Frequency set to 100% or 1-1 in your Bios as that would cause the system to fail. If you try to run the memory at DDr400 with a 166 FSB CPU that may cause a bottleneck in the chipset and would generate errors that are not the fault of the memory. :bigeyes: wow, it worked! it was still set to auto in the bios, which i thought would have been enough, but as soon as i went to manual, and set it to what you said, it worked fine. i've been running it on auto for 6 months, any reason why it would give me errors out of the blue now? anyways, i'm just glad it's not bad. thanks for the help ram guy. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 4, 2005 Corsair Employees Share Posted January 4, 2005 Hard to guess, and I dont know that I would want to try. But if it was running DDR400 before and now its at DDR333, the system should run a whole lot smoother and maybe faster now! Link to comment Share on other sites More sharing options...
maleko Posted January 4, 2005 Author Share Posted January 4, 2005 Hard to guess, and I dont know that I would want to try. But if it was running DDR400 before and now its at DDR333, the system should run a whole lot smoother and maybe faster now! that's the thing, it was running ddr266 before i believe. i have 1 stick corsair, and one stick some other brand. the corsair is pc3200 and the other one is either pc2700 or pc2100, i forget which seeing as a friend of mine is borrowing it right now. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 4, 2005 Corsair Employees Share Posted January 4, 2005 You may have to relax the settings if you mix the modules, but I would suggest you test the modules with http://www.memtest.org to make sure the system is stable. Link to comment Share on other sites More sharing options...
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