Jump to content
Corsair Community

warranty request for xms 2400 stick


Recommended Posts

I purchased this 256 mb stick in october 2001 and it was working great until just a couple days ago. I unhooked the computer and sat it on the floor to work on another one for about 3 days.


After hooking it back up, the system wouldn't display video but just emit long repeating beeps. It is a Shuttle AK31 motherboard, and it was suggested to me that this be a ram problem.


I first tried the ram in slot 1 instead of the slot 0 it was in to no avail. I then placed a spare stick in slot 0 I had on hand and it worked properly and booted up immediatley. It is now running properly with the replacement stick.


To confirm the diagnosis, I took out the replacement stick and inserted the corsair stick and the problem repeated itself.

Link to comment
Share on other sites

  • Corsair Employees

Please send us a email with a copy of the form or all of your info name address and phone# and the Module part# and copy the link to this post and email it to Warranty@corsairmemory.com. Or you can also use the On Line RMA Request Form as well.

If after 1 day or 24 hours excluding weekends you do not get the rma please email the same to rma@corsairmemory.com and we will help to resolve it.

Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

  • Create New...