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RMA Request


13teresa13

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I purchased TwinX 1024 3200 LLPT Corsair RAM in May 2003. It ran beautifully until late November. I started to get random crashes to the desktop while gaming, and getting repeated messages about memory failure. A technician ran Memtest86 on both modules and it failed diagnostics test. The faulty module was removed and the same test was ran on the good module in both slots and it passed. The same diagnostic test was ran on the module believe to be faulty and it failed again.

My system is:

Power supply: 400 watts

Video: GeForceFX 5900 AGP

Motherboard: Asus A7N8X Deluxe

Processor: Asus AMD Athlon XP2600+, 2.1 GHz

 

I need an RMA please.

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2600+ should be 333 FSB? Do you have a mobil 2600+? And you should have the memory frequency set to 100% as well!

 

my mistake, it is 333FSB. But let's get back to where I told you it has been tested by a PROFESSIONAL. What part of this statement holds no clout? I took it in to a computer repair store and it was completely checked by a certified professional. I had my powersupply, videocard, motherboard all checked. Finally the last test, Memtest86 failed one stick of my memory. Can you tell me why you have not responded to this statement?

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  • Corsair Employees

Please send us a email with a copy of the form or all of your info name address and phone# and the Module part# and copy the link to this post and email it to Warranty@corsairmemory.com. Or you can also use the On Line RMA Request Form as well.

If after 1 day or 24 hours excluding weekends you do not get the rma please email the same to rma@corsairmemory.com and we will help to resolve it.

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