Bad stick of512MB (VS1GBKIT400) RMA Request

[ryanfoley]

I recently installed 512mb X 2 new matched set of pc3200 ram in a new build pc.

Upon initial boot the computer gave me a series of continius long beeps, signifying a dram error.

I re-seated the ram modules in the new motherboard and the issue did not repeat.

The ram countdown on boot then worked ok, however when i attempted to instal win xp pro several different errors occored. After hours of trouble shooting i replaced the ram modules wit some old 512mb X 2 pc2700 ram and the error never happened again. to confirm this i once again put in the pc3200 ram and error occered once again. I can't help but to consider That the ram fails once is up to operating temp.

I was told I have to seek tech. support before a warranty is considered.

Please advise, Ryan

[RAM GUY]

Can you tell me the make and model of MB you have along with the CPU speed and it’s FSB as well? In addition, please tell me the bios settings you have set for both CPU and memory and any performance settings that you may have set?

[ryanfoley]

I have a Gigabyte 7N400 Pro 2 M/B (400mhz FSB)

And a AMD Athalon XP 3200 (400mhz FSB)

 

In the bios from what I can remember (computer is at home I am at work)

I have no performance settings modified for the memory or cpu at this time.

 

I will look tonight and post first thing tommorow.

Thanks

[ryanfoley]

FYI, Thought I would mention this.

 

One of the two 512mb sticks works fine alone,

but if I set it up in Dual channel (dimm 1+3) the second one malfunctions.

 

If I take the second one and run it in the first position alone it does not work either.

 

Currently the old pc2700 2X512 is configured in dual channel(dimm 1+3) and works fine.

On post say's "ddr dual Channel enabled"

 

 

.....should have bought the next model up.

[RAM GUY]

Lets get them replaced. Please send us a email with a copy of the form or all of your info name address and phone# and the Module part# and copy the link to this post and email it to Warranty@corsairmemory.com. Or you can also use the On Line RMA Request Form as well.

If after 1 day or 24 hours excluding weekends you do not get the rma please email the same to rma@corsairmemory.com and we will help to resolve it.