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H2100 Headset and USB adapter not linking


Acom

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Hello:

 

As mentioned above my H2100 headset is not linking to the USB adapter. I have done what is recommended in the Corsair website ie: pushed the reset button on the adapter for 10 secs then turned on headset and held the on button until light began flashing however the adapter will not go solid blue and the headset will not go flashing blue every 2 secs. What to do?

 

Thanks,

Acom

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  • Corsair Employees

let's go through the steps together to see if you may have missed something.

 

1. Turn off the headset, but keep the dongle plugged into a USB port

2. Push the reset button the dongle for 10 seconds, until it flashes rapidly.

3. Press and hold the power button on the headset until the rapid flashing light slows.

 

If you are following these steps and it still doesnt connect to the dongle, it may be a case of a faulty dongle. You can request for a replacement dongle by submitting a RMA. With the dongle, can ship it out to you without you returning the faulty unit.

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