Tombs Posted May 2, 2016 Share Posted May 2, 2016 So I bought this mouse last week, an M65 RGB pro. It seems to work well with one major exception. If I don't move it for 15-30 seconds, then attempt to move it, the cursor doesn't move until after I've moved the mouse around for a second or 2. While that seems like a minor issue it is insanely annoying. I'm using a corsair M400 slick mouse pad, so I know that can't be the problem. I've tried various lift settings and none of them seem to make an effectual difference. My CUE version is 1.16.42 and my M65's firmware version is 2.01. I do notice if I rotate the mouse over and look at the sensor's red light, after the same period of time idling that would induce this delay, the sensor's light goes dim. (I assume the light for the optical sensor dimming is the gremlin causing this problem, so I would think a firmware change would solve it, by forcing it to maintain constant brightness. Or simply make it take more like 2-3 minutes before it dims) I assume this is some sort of power saving option, but I have checked all the possible windows settings for powersavings with USB ports, I've tried different USB ports, and this behavior seems to be built into the mouse. Is there a way I can disable this feature so that I can get rid of this annoying delay? Here's system specs if it helps: GPU : Intel® HD Graphics 4600,NVIDIA GeForce GTX 870M CPU : Intel® Core i7-4700HQ CPU @ 2.40GHz Memory : 12.00 GB RAM (11.89 GB usable) Current resolution : 1920 × 1080, 60 Hz; 1440 × 900, 60 Hz Operating system : Microsoft Windows 10 Home Also including the surface calibration test: Link to comment Share on other sites More sharing options...
mbonadio Posted May 3, 2016 Share Posted May 3, 2016 I've noticed the same behavior on my PRO..... Link to comment Share on other sites More sharing options...
alphanu22 Posted May 4, 2016 Share Posted May 4, 2016 Im in the same boat. Picked up the K70 Rapid Fire also. Different things I tried but still had the delay: -Passthrough USB on the keyboard and USB on PC -Glass SteelSeries Mouse Pad and no Pad -on/off Enhance pointer precision in the CUE -Different Polling rates Hopefully a firmware update fixes this- Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Henry Posted May 4, 2016 Corsair Employee Share Posted May 4, 2016 Just out of curiosity, does it happen if you disable CUE? Link to comment Share on other sites More sharing options...
Tombs Posted May 4, 2016 Author Share Posted May 4, 2016 Just out of curiosity, does it happen if you disable CUE? It seems to still happen with CUE disabled, so yes. I'll try it for the rest of the day and report back on if it seems less prone to doing it or just the same, initial impressions seem like it's more responsive after a short period of idling, down from a 1+ second delay to under a quarter second. Edit* It's certainly still there, it's just lessened by a fair extent. Link to comment Share on other sites More sharing options...
Tombs Posted May 12, 2016 Author Share Posted May 12, 2016 This problem is still on going. Is there any word on this being fixed? Link to comment Share on other sites More sharing options...
Tombs Posted May 16, 2016 Author Share Posted May 16, 2016 Does anyone know of a solution to this? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Henry Posted May 17, 2016 Corsair Employee Share Posted May 17, 2016 This problem is still on going. Is there any word on this being fixed? Hello Tombs, We are looking into this. For the people who are having this issue, is it only with the surface calibration? The delay in the surface calibration is normal, however the delay for after idling is not. Aside from the calibration, we have tried replicating this on multiple platforms with no luck. For your laptop, did you check USB power saving feature? That may have an affect on it as well. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Henry Posted May 18, 2016 Corsair Employee Share Posted May 18, 2016 Hello Everyone, It turns out that engineering has a fix in place and we will do our best to push out the firmware ASAP. Link to comment Share on other sites More sharing options...
kaisette Posted May 20, 2016 Share Posted May 20, 2016 Hello Everyone, It turns out that engineering has a fix in place and we will do our best to push out the firmware ASAP. Great to hear. I acquired my M65 two days ago and started noticing this idling problem as well, other than that I don't have any major issues with the mouse except for maybe the scroll wheel being a bit too easy to scroll. I sometimes end up scrolling before I middle click. Link to comment Share on other sites More sharing options...
alphanu22 Posted May 21, 2016 Share Posted May 21, 2016 Hello Everyone, It turns out that engineering has a fix in place and we will do our best to push out the firmware ASAP. legit. i'll give it an update and report if any problems. Thanks! Link to comment Share on other sites More sharing options...
Phal Posted May 21, 2016 Share Posted May 21, 2016 Hello Everyone, It turns out that engineering has a fix in place and we will do our best to push out the firmware ASAP. Is this in firmware 2.02? I started today my computer up and recieve a message for firmware update to 2.02. I use CUE 1.16.42, which I needed to use firmware 2.01. But it's normally thats hang on 14%? Should be no. Should the firmupdate just used in bootloader? Solution: I put the M65 PRO on bootloader (blinking white) and tried the update again. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Henry Posted May 23, 2016 Corsair Employee Share Posted May 23, 2016 Yep Firmware 2.02 is the latest release that address the problem Link to comment Share on other sites More sharing options...
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