TrojanHorse Posted April 27, 2016 Share Posted April 27, 2016 My ticket # is 6769315 and I would like to know the average turn around time for an RMA procedure. Thanks Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted April 27, 2016 Administrators Share Posted April 27, 2016 1-2 business days in general. Your ticket's been open < 24 hours. Please be patient. Link to comment Share on other sites More sharing options...
TrojanHorse Posted May 7, 2016 Author Share Posted May 7, 2016 1-2 business days in general. Your ticket's been open < 24 hours. Please be patient. Thanks for your response. It's been over three days since I asked them a question, could you help get it updated please? Link to comment Share on other sites More sharing options...
TrojanHorse Posted May 11, 2016 Author Share Posted May 11, 2016 1-2 business days in general. Your ticket's been open < 24 hours. Please be patient. I have sent my faulty PSU to Corsair. I can confirm they have received it now. Unfortunately, the RMA request has not been updated though. Link to comment Share on other sites More sharing options...
smsmasters Posted May 11, 2016 Share Posted May 11, 2016 Where did you send it to? UK or NL? Link to comment Share on other sites More sharing options...
TrojanHorse Posted May 12, 2016 Author Share Posted May 12, 2016 Where did you send it to? UK or NL? It's all good now. They replaced it for me pretty quick. Albeit, they sent me the wrong replacement. I asked for an RM1000X (downgrade) in return and they said "Sure, we can confirm we will send you an RM1000X", but they sent me an AX860 instead. Link to comment Share on other sites More sharing options...
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