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Corsair 600C Side Panel Latch


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I have had the 600C for about a month, and it really is an amazing case. After my build, I only had to open the side panel a couple of times. Last weekend I bought a Corsair H110i GT and after I installed it and closed the side panel, the latch will now not open. The handle will pull out, but the latch will not release the side panel. I opened a ticket about this on 4/18/2016 @ 9:14 AM. Ticket number 6766266. It has been over 48 hours, and no response yet. I would like to be able to open the case for a number of reasons, specifically to install a LED strand to highlight the top of my build. Any help would be appreciated.
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