Jump to content
Corsair Community

Awfully bad support for a premium product


jkanaks

Recommended Posts

To whom it may concerns.

 

I had opened a ticket requesting to buy 2 spare buttons for my brand new k70 rgb bought at 3 of Feb 2016.

 

 

This is a fantastic piece of hardware but due to my fault I managed to brake 2 key caps. That's why I opened a ticket requesting to buy 2 new ones at :

https://corsair.secure.force.com

 

The ticket is 6755688 and it's open from 19 march 2016 without an actual response.

 

So is this normal response time? And finaly where I can buy original k70 rgb caps for my beloved keyboard.

 

It shouldn't be that hard for a piece of hardware with that premium price tag (bought for 190 euros).

 

http://s23.postimg.org/6lonhp8vf/20160320_194827.jpg

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...