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Faulty module in VS1GBKIT400 pack, need RMA please


neo_sapien

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Hi there,

 

I purchased a VS1GBKIT400 a few months ago from newegg.com, and one of the modules has got tons of errors in memtest86, but the other seems to be error-free. I've tried switching them around to make sure it wasn't just the motherboard's memory slot, but the stick got errors even in other slots too, so I know that it's the memory stick itself that's faulty. I've tried every voltage from 2.6v to 2.8v, have tried relaxing my memory timings, and have set my BIOS to the settings recommended to me here (I've lurked a bit). Nothing that I've tried has remedied my Memtest86 errors. Can I RMA this faulty stick and get a replacement please?

 

CPU: AMD Athlon XP 2600+ Thoroughbred B

MB: Abit NF7-S v2.0, latest BIOS

Video: XFX Geforce6 6600GT 128MB

PS: Antec 350W

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My motherboard is an Abit NF7-S v2.0. The CPU is an AMD Athlon XP 2600+ Thoroughbred B at 166mhz (166x12.5) so it's 2088mhz.

 

CPU Freq: 166 MHz (333 FSB)

System Performance: User Define

Memory Frequency: 100%

Resulting Frequency: 333 MHz (333 FSB)

Memory Timing: User Define

SDRAM CAS Latency: 2.5T

SDRAM RAS to CAS Delay (tRCD): 3T

SDRAM Row Precharge (tRP): 3T

SDRAM Active to Precharge Delay (tRAS): 8T

DDR Reference Voltage: 2.7 Volts

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  • Corsair Employees

Please send us a email with a copy of the form or all of your info name address and phone# and the Module part# and copy the link to this post and email it to Warranty@corsairmemory.com. Or you can also use the On Line RMA Request Form as well.

If after 1 day or 24 hours excluding weekends you do not get the rma please email the same to rma@corsairmemory.com and we will help to resolve it.

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