CodilX Posted April 5, 2016 Share Posted April 5, 2016 Hi, My M65 (CH-9000070-EU) middle click button has become so hard to trigger that I just can't stand it anymore and I'd like to get it fixed or replaced with a new unit. I have to press really hard to trigger it, and it's not consistent at all, especially if holding it down. My question is, should I just go through my retailers warranty, or use Corsairs RMA process? My retailer quoted 2-3 weeks for a replacement if they confirmed there was a problem with the mouse. How long would it take through RMA? Does Corsair provide shipping labels (EU)? Thanks Link to comment Share on other sites More sharing options...
Toasted Posted April 5, 2016 Share Posted April 5, 2016 A typical RMA should usually take around 2 weeks maximum, although this can vary as it mostly depends on how fast Corsair receives your faulty mouse. No, Corsair usually do not provide pre-paid shipping labels though it doesn't hurt to ask and see if they can give you one. Corsair's warranty info can be found here; http://www.corsair.com/support/warranty Link to comment Share on other sites More sharing options...
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