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Someone Please Help Me! Won't Recognize my Keyboard


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I got the K65 RGB keyboard today and when I got home I tried downloading the Corsair Utility Engine and plugged in the keyboard icon USB in a USB 3.0 port and once I downloaded the CUE I tried updating the firmware for my keyboard and once it started updating it was stuck at 3% then eventually said update firmware failed. PLZ HELP ME! Here are my logs:


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