nbanyan Posted December 25, 2004 Share Posted December 25, 2004 I'm not sure if I have a Ram, Motherboard, or Power supply problem. One of the sticks of ram will only boot in ram slot 2, and it usually won't boot at all if both sticks are installed. The few times it did, it froze on the black in-between screen upon just entering windows. I've posted a query with Experts-Exchange.com here and sent an tech support request to chaintech as well. That one of the ram will only work in one of the slots makes me think there's a glich in that ram stick. _________________________________________ AMD 64 3400+ Socket 754 Caintech SK8T800 VIA K8T800 + VT8237 Motherboard Corsair VS1GBKIT400 1GB Kit DDR400 CAS2.5 Value Select Memory (2 512MB) MadDog Dominator 6 in 1 12x DVD±RW Janton Geforce2 Windows ME - the most unstable OS marketed :-P Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 25, 2004 Corsair Employees Share Posted December 25, 2004 Well WinME will not support more than 512 Meg of memory and you may indeed get out of memory messages with 1.0 Gig of memory installed. I would suggest you test the system with http://www.memtest.org to be sure. If you get no errors with http://www.memtest.org then please update to WinXP. Link to comment Share on other sites More sharing options...
nbanyan Posted December 27, 2004 Author Share Posted December 27, 2004 I let memtest run untill the first (the co-operative) ram stick reached 6 passed tests (no errors). However, the second ram stick is refusing to run. The computer gives the beep code error no matter which slot it's in, with or without the other ram stick. I'm thinking I got one good ram and one bad ram. Should I try exchanging them with the manufacturer (Corsair)? It's past the 15 days after shipping do try returning them to the Dealer (ZipZoomFly.com; they shipped it out 12/13/04). Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 27, 2004 Corsair Employees Share Posted December 27, 2004 Please send us a email with a copy of the form or all of your info name address and phone# and the Module part# and copy the link to this post and email it to Warranty@corsairmemory.com. Or you can also use the On Line RMA Request Form as well. If after 1 day or 24 hours excluding weekends you do not get the rma please email the same to rma@corsairmemory.com and we will help to resolve it. Link to comment Share on other sites More sharing options...
nbanyan Posted January 10, 2005 Author Share Posted January 10, 2005 Hmm.. I've not recieved a response yet. Resending to both email addresses. When can I send the ram back for an exchange and would it be possible to only send back the bad ram (since I'm using the good one)? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 10, 2005 Corsair Employees Share Posted January 10, 2005 Yes you can RMA one module if you like. If you have not got a reply please call them at 888-222-4346 and then dial "0" that will take you right to customer service. Link to comment Share on other sites More sharing options...
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