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Faulty RAM: Need RMA Approval


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I bought 2 pieces of 512mb Corsair RAM Valueselect in November this year, and only recently realised that one was faulty due to some Microsoft Memory Tests that i just tried. Failed every test that was thrown at it. (Did the tests on individual pieces so that i could axe the faulty one) Explains all the windows errors that i get on every boot up as well. I would like to send Corsair the faulty stick so that it could be replaced asap. Thanks.


Part No: VS512MB400

Lot: 0436128-0



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Part No: VS512MB400 (thats it isn't it? only number i could find)

I'm running a P4 3.2ghz Prescott (800FSB) with a MSI 865PE Neo2-PLS MB. All the bios settings are at default, didn't OC.


PS: I just realised that i'm not living in the States. Is this RMA still possible?


Thanks, Daniel.

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  • Corsair Employees

Yes, but I would ask your reseller first as most off shore resellers will do their own RMA's, but if they will not or cannot help you. Please send us a email with a copy of the form or all of your info name address and phone# and the Module part# and copy the link to this post and email it to Warranty@corsairmemory.com. Or you can also use the On Line RMA Request Form as well.

If after 1 day or 24 hours excluding weekends you do not get the RMA please email the same to rma@corsairmemory.com and we will help to resolve it.

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