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Bad Memory; In need of RMA approval.


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I bought 1gb (2x512mb) of Corsair PC3200 Value Select Memory sometime in the late spring/early summer of 2004. It has since gone bad and when my computer expert friend did software memory tests on it he found that it was chalk full of errors. I was prompted to have him test it when my computer started randomly restarting. I had read that a possible cause of that would be bad memory, and, sure enough, it was. I would like, if at all possible, to send Corsair both my sticks and have them repaired/replaced asap. That would be terrific and I hope to make this RMA process a quick one. Thanks.
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The part number on the RAM is 04110940. I have tried testing them one at a time in the same slot and I know the slots work cause we used another guys RAM in them and it worked fine. I am running an AMD 64 3500 on an MSI Neo2 K8N Platinum board. From what I can tell it should work and it doesn't, and with the testing that showed the memory faulty that is enough to convince me that it needs replaced.
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Roger that, when he does get back make sure he knows about my post cause I would like to be able to get my replacement RAM soon, my computer has been on the fritz since buying it and i just want it to work :[pouts:

 

oh, and the only other number on the stick reads as follows : VS512MB400

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  • Corsair Employees

Please send us a email with a copy of the form or all of your info name address and phone# and the Module part# and copy the link to this post and email it to Warranty@corsairmemory.com. Or you can also use the On Line RMA Request Form as well.

If after 1 day or 24 hours excluding weekends you do not get the rma please email the same to rma@corsairmemory.com and we will help to resolve it.

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