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Corsair VOID 7.1 doesn´t recognized throug USB conection


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Hi, yesterday i bought the Corsair VOID 7.1. If i connect the headphones through 3,5" connector the system ( Windows 10 ) recognized them and i can listen music without problem


If i connect the headphones through the USB adaptor the headphones don´t work!


In both cases the headphones aren´t recognized by the CUE software...


Any idea to solve this issue?


Thanks in advance

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