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hai i r plz 2 rma wit u kthx


mdoram

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Hello,

 

I have a Corsair memory module I wish to RMA.

 

The memory module is from a computer system consisting of the following devices:

 

- Intel D875PBZ Motherboard

- (2) Corsair Platinum Series 512MB 400Mhz XMS3200 memory modules (run in dual-channel)

- 80 GB Western Digital SATA hard drive

 

I am running Microsoft Windows XP Home Edition.

 

The motherboard's memory settings are all currently set to default. However, multiple non-default memory setting configurations have been tested and found to be at least as disfunctional as the default settings. All of the following symptoms have manifested under all tested memory setting configurations.

 

Symptoms:

 

1. System randomly restarts itself.

2. BIOS reports boot failure due to memory error.

3. Operating system displays memory read error messages which necessitate system restart.

4. A memory testing utility (MemTest86) has been run on the aforementioned modules with the result of 0 errors reported from the first module, and several thousand errors reported from the second module (which is, of course, the memory module I wish to RMA).

5. After replacing the memory module in question the computer system functions properly.

 

Are these sufficient grounds for a request to RMA?

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Well I would assume he chose that topic to get attention drawn to his issue. Knowing you would read the topic and see its not very well worded, you would assume his post is the same, and an easy one to reply to with "Learn English." or similar to get that one out of the way. Myself, I read the topic and expected a perfectly concise query. :)

 

Added:

Also I would have to venture a guess that the RAM he is talking about is as follows:

CORSAIR XMS Xtreme Memory Speed Series, Xtra-Low Latency 184-Pin 1GB(512MBx2) DDR PC-3200 w/ Platinum Heat Spreader, Model TWINX1024-3200XLPT - Retail

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TWINX1024-3200C2PT

TWINX1024-3200LLPT

TWINX1024R-3200C2PT

TWINX1024-3200PT

TWINX1024-3200XLPT

 

All of these are "(2) Corsair Platinum Series 512MB 400Mhz XMS3200 memory modules (run in dual-channel)". He never said he bought them recently :)

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Hello,

 

Thank you for your responses.

 

Yes, I did switch the memory modules around, and try running the system with the memory in different slots, to verify that the problem is not caused by a faulty RAM slot.

 

The memory module in question is:

 

512MB Corsair Platinum Series TwinX Ultra-performance DDR memory;

CMX512-3200LLPT

XMS3205v3.1

0423048-8;

XMS3200 512MB 400MHz 2326 (With platinum heat-spreader)

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If you dont have the latest version of this MB that will let you set the Dim Voltage I would try and set the timings manually to Cass 2.5-3-3-7 and the test them again. Or if you can test them in another system that would let you set the dim voltage that might help Isolate the problem.
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