iLaos Posted February 19, 2016 Share Posted February 19, 2016 So, I started having issues with my CS750M which is less than 6 months old buzzing, only "fix" is knocking harder with my finger on it stops the noise, but it comes back. I don't understand why would I be the one who has to pay for an shipping of an item back to your facility IF thats the 1/5th value of the PSU itself. Not only that by your rude customer support just ended chat with me without even answering my questions about Express RMA. I hope someone here can answer these... Link to comment Share on other sites More sharing options...
Toasted Posted February 22, 2016 Share Posted February 22, 2016 An express RMA basically means Corsair will send you a replacement unit first. After that, you send your faulty PSU back to Corsair within a given timeframe. This can only be requested by calling customer service via phone/Skype with toll-free number as it requires a valid credit card. What is your ticket number? Link to comment Share on other sites More sharing options...
Corsair Wizard Posted February 24, 2016 Share Posted February 24, 2016 iLaos, By any chance have you created a ticket for support? If not I would definitely recommend for you to do so. I would be able to assist you by looking further into your case. Link to comment Share on other sites More sharing options...
iLaos Posted February 27, 2016 Author Share Posted February 27, 2016 An express RMA basically means Corsair will send you a replacement unit first. After that, you send your faulty PSU back to Corsair within a given timeframe. This can only be requested by calling customer service via phone/Skype with toll-free number as it requires a valid credit card. What is your ticket number? iLaos, By any chance have you created a ticket for support? If not I would definitely recommend for you to do so. I would be able to assist you by looking further into your case. Ticket number; 6743959 Link to comment Share on other sites More sharing options...
Corsair Wizard Posted February 29, 2016 Share Posted February 29, 2016 Ilaos, I will have someone reach out to you quickly! Link to comment Share on other sites More sharing options...
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