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Vengeance K70 not working


hirshja

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everything worked when i first got it but i havent touched the computer in awhile. now, when i have the keyboard plugged in, the back-lights turn on. However none of the keys respond. when i plugged it into a friends computer i got an alert that the device was not detected. Apologies for the brevity, I'm typing this with the onscreen keyboard.
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It might be an hardware issue, have you tried opening a ticket with Corsair's support?

im new to having my own computer and i dislike calling customer support for any company if i can avoid it since it usually means waiting doing nothing. thus, i wanted to see if it was an obvious problem before contacted them. Also, everything worked when i first got it but i havent touched the computer in awhile.

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Try moving the BIOS switch into BIOS mode and see whether the keys start working.
tried it

Is the keyboard detected in the BIOS?
how do i access that

Do you have anything connected to the USB passthrough?
no idea what this means

 

like i said, Im new to having a computer used for anything past web surfing so im a little ignorant.

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