alanstan Posted February 11, 2016 Share Posted February 11, 2016 after i update the CUE, this program cannot open anymore. But my keyboard still working without lighting... it there any solution? Link to comment Share on other sites More sharing options...
Toasted Posted February 12, 2016 Share Posted February 12, 2016 have you tried opening it from the notifications tray? Have you tried this? So for some reason, CUE wasn't starting correctly after I restarted my computer. I looked in AppData\Roaming\Corsair\HID and saw a file named config.cfg.lock. Deleting this made CUE start fine. Link to comment Share on other sites More sharing options...
Ninjacookies Posted February 18, 2016 Share Posted February 18, 2016 I am having the same issues , can't open the program , but my keyboard and headset works just fine .... can't seem to find that folder either ... Link to comment Share on other sites More sharing options...
Toasted Posted February 18, 2016 Share Posted February 18, 2016 Windows Key + R > %Appdata%\Corsair\HID > Ok This will open the folder. If you don't have any user created actions, profiles, lighting effects, just clean out the folder and see if that helps. Link to comment Share on other sites More sharing options...
Ninjacookies Posted February 21, 2016 Share Posted February 21, 2016 Didn't help.... Link to comment Share on other sites More sharing options...
jgardner04 Posted February 22, 2016 Share Posted February 22, 2016 Windows Key + R > %Appdata%\Corsair\HID > Ok This will open the folder. If you don't have any user created actions, profiles, lighting effects, just clean out the folder and see if that helps. I was having the same issue. This worked for me but now I have to rebuild my color profiles. Link to comment Share on other sites More sharing options...
Toasted Posted February 22, 2016 Share Posted February 22, 2016 @Ninjacookies Can you try the previous version of CUE? You can find the previous versions here; http://forum.corsair.com/v3/showthread.php?t=138472 Link to comment Share on other sites More sharing options...
Corsair Employees Corsair James Posted February 22, 2016 Corsair Employees Share Posted February 22, 2016 Right click on the .exe and run as administrator. Does this help? Link to comment Share on other sites More sharing options...
Ninjacookies Posted February 23, 2016 Share Posted February 23, 2016 Old version didn't help , and i've tried several times opening the program as admin , also did not work ... everything is up to date, and i'm using windows 10, if that helps anything? Link to comment Share on other sites More sharing options...
Inheritance Posted February 23, 2016 Share Posted February 23, 2016 Old version didn't help , and i've tried several times opening the program as admin , also did not work ... everything is up to date, and i'm using windows 10, if that helps anything? go in to task manager and terminate CUE, see if you can open it now. Link to comment Share on other sites More sharing options...
Ninjacookies Posted February 23, 2016 Share Posted February 23, 2016 Well, apparently , after deleting those files, reinstalling the old update , it seems to be working fine now ! All the presets are gone , but it doesn't matter. It works! Thanks alot for the help! :) Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.