Flygon Posted February 5, 2016 Share Posted February 5, 2016 I don't know if I am the only one with this issue but I downloaded the Corsair Utility Engine to setup my keyboard which is a Corsair Strafe RGB. For some reason nothing happens after I click on to install, it just loads with the loading circle and then nothing, looking on task manager and it is running but just not showing up on the screen. I did have to update windows 10 fully but when trying again its just the same. Tried troubleshooting and it came out saying its Incompatible :/ Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Henry Posted February 5, 2016 Corsair Employees Share Posted February 5, 2016 I would suggest re-downloading CUE just in case the first one was corrupted somehow. Are you running any other gaming software? Link to comment Share on other sites More sharing options...
Flygon Posted February 5, 2016 Author Share Posted February 5, 2016 I would suggest re-downloading CUE just in case the first one was corrupted somehow. Are you running any other gaming software? I have re-downloaded it and it still did the same thing, only other gaming software i have is razer synaspe Forgot to quote Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Henry Posted February 5, 2016 Corsair Employees Share Posted February 5, 2016 I have re-downloaded it and it still did the same thing, only other gaming software i have is razer synaspe Can you temporarily disable the razer synaspe software and see if it will install properly? I suspect it may be a software conflict. Link to comment Share on other sites More sharing options...
Flygon Posted February 5, 2016 Author Share Posted February 5, 2016 Can you temporarily disable the razer synaspe software and see if it will install properly? I suspect it may be a software conflict. I uninstalled it and tried again but still the same issue. Link to comment Share on other sites More sharing options...
jebuchanan Posted February 6, 2016 Share Posted February 6, 2016 Have you checked your security software? Just thinking it may have blocked the installer as a false positive. Link to comment Share on other sites More sharing options...
Flygon Posted February 6, 2016 Author Share Posted February 6, 2016 Have you checked your security software? Just thinking it may have blocked the installer as a false positive. Im not sure how to check my security software on windows 10, could you go into detail about how I can check it please. Link to comment Share on other sites More sharing options...
Flygon Posted February 6, 2016 Author Share Posted February 6, 2016 This is getting beyond the joke now, its starting to frustrate me that the fact that I got this keyboard for rgb and silent switches, but your software doesn't even want to work... im not going to sit and waste my time waiting for answer so I might just take this crap back. Please can someone from Corsair give anymore suggestions. Link to comment Share on other sites More sharing options...
Elestriel Posted February 6, 2016 Share Posted February 6, 2016 Razer and Wacom drivers really seem to screw with a lot of other devices' drivers. If you have either, I recommend completely uninstalling them and seeing what happens. Link to comment Share on other sites More sharing options...
Flygon Posted February 6, 2016 Author Share Posted February 6, 2016 Razer and Wacom drivers really seem to screw with a lot of other devices' drivers. If you have either, I recommend completely uninstalling them and seeing what happens. I removed the wacom drivers and it worked but then I got blue screen but it still worked after. Would installing wacom drivers be ok now ? Link to comment Share on other sites More sharing options...
Elestriel Posted February 7, 2016 Share Posted February 7, 2016 You can probably reinstall them. What kind of tablet do you have? I'm going to report these issues to Corsair. Link to comment Share on other sites More sharing options...
GTK48 Posted February 9, 2016 Share Posted February 9, 2016 I cannot update or install CUE to the version released today either in Win 10 Pro 64 Bit Link to comment Share on other sites More sharing options...
Toasted Posted February 9, 2016 Share Posted February 9, 2016 Have you tried uninstalling the previous version then installing the new one? Link to comment Share on other sites More sharing options...
Wired Posted February 9, 2016 Share Posted February 9, 2016 Flame war removed. Link to comment Share on other sites More sharing options...
Elestriel Posted February 9, 2016 Share Posted February 9, 2016 Flame war removed. Finally. Thank you. Link to comment Share on other sites More sharing options...
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