Shadow Tail Posted February 3, 2016 Share Posted February 3, 2016 Hello, I sent in my PSU for RMA on Friday 29th January. I sent it Royal mail special delivery so it needs to be signed for. It was delivered early on Friday with a signature, it's now 3 days later and my case status has not updated, I've left a ticket comment with no response and I've called the customer service via Skype and unfortunately the call dropped but before it did he said there nothing really he can do but he got in touch with another team (don't remember the name) and asked them to speed it up. I'm in the UK and it was sent to Bolton. My ticket number: 6732218 Thanks for any help, if any is possible. Link to comment Share on other sites More sharing options...
Shadow Tail Posted February 4, 2016 Author Share Posted February 4, 2016 Everything is good. Got a reply yesterday they received my PSU, they're giving me a replacement and they dispatched it yesterday and it came today. Link to comment Share on other sites More sharing options...
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