saleen Posted December 20, 2004 Share Posted December 20, 2004 Hello, I am running a matched pair of CMX512-3700PT (XMS3700v1.1 0326006-0) and one of my two stick has gone bad. I am running windows 2000 and it started crashing for no apparent reason. I tested both sticks of ram with mem test and one of the two returns errors. My machine runs perfect with only the one good stick of ram in and I tested both sticks when I first got them. I am wondering if I have a matched pair if I need to get two new sticks or if i can get a single stick that will be compatible. Please let me know if I need to replace both sticks or just one and let me know how I can return this bad stick for a good one. Thank you for your help!! I am looking forward to getting my memory up and running agian. Let me know if you need any more information from me. Thanks agian, Aaron Link to comment Share on other sites More sharing options...
saleen Posted December 21, 2004 Author Share Posted December 21, 2004 I originally built my machine in September of this year and it ran great once I replaced my mother board. Prior to replacing my mother board I was having trouble. When I got my new mother board my ram tested fine with the timming settings you gave me. After three flawless months, my machine started crashing like crazy. In testing the ram, I found one of the two sticks has gone bad. All of my system info is in my thread from September. Please give me an RMA so I can get new memory and get back to Half Life 2. Thanks, Aaron Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 21, 2004 Corsair Employees Share Posted December 21, 2004 Can you tell me the make and model of MB you have along with the CPU speed and it’s FSB as well? In addition, please tell me the bios settings you have set for both CPU and memory and any performance settings that you may have set? Link to comment Share on other sites More sharing options...
saleen Posted December 22, 2004 Author Share Posted December 22, 2004 Hello, Thank you for your response!! Here is the information you have asked for: ASUS A8V Deluxe mb xms twinx1024 3700PT Corsair Ram ati x800 windows 2000 fully updated CPU FSB is at 200 Mhz at a multiplier of 11 =2200 Mhz Bios steeings for the processor are as follows: CPU FSB is at 200 Mhz Multiplier is set to auto (11) the processor is not overclocked at all bios settings for the memory have been as you suggested since September the following is what you suggested then: "The modules you have are NON ECC please load setup defaults and do not enable ECC! And I would try setting the Dim Voltage to 2.7 Volts as well! memclock mode -auto dram over remapping -diabled bank interleaving -enabled non interleaving -diabled burst length -4 beats cas lat cl -3 trc -auto trfc -auto trcd -4 clk Can Be 3CLK if you are not over clocking twr -auto trwt -auto tras -8clk trp -4 clk Can Be 3CLK if you are not over clocking twcl -auto async lat -auto read preable setting -auto 2t command -auto master ecc -disabled dram ecc -disabled dram bg scrub -disabled ecc chip kill -disabled l2 cache bg srcub -disabled data cache bg scrub -disabled" I was running trp & trcd both at four Since my machine started crashing I reset all memory settings back to auto except for the burst length remaining at four just to see if it would stop the one stick from producing errors. (it made no difference) I am not running anything overclocked or set for speed. My machine ran very stable for three months and then just started crashing like mad. I have tested both sticks in the same slot on my mb with memtest and the one returns errors while the other is running in my machine perfectly stable right now with no errors. Let me know if you would like any further information or would like me to try anything else. Thanks for your help, I greatly appriciate it! Aaron Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 22, 2004 Corsair Employees Share Posted December 22, 2004 Let's try replacing your modules. Please send us a email with a copy of the form or all of your info name address and phone# and the Module part# and copy the link to this post and email it to Warranty@corsairmemory.com. Or you can also use the On Line RMA Request Form as well. If after 1 day or 24 hours excluding weekends you do not get the rma please email the same to rma@corsairmemory.com and we will help to resolve it. Link to comment Share on other sites More sharing options...
saleen Posted December 23, 2004 Author Share Posted December 23, 2004 Hello, Thanks for the help, I have an RMA number. I am now wondering if TwinX1024-4000PRO is compatible with TwinX1024-4000PT because I am considering buying some to keep my machine up while I send out my existing memory. Thanks for all of you knowledge! Aaron Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 23, 2004 Corsair Employees Share Posted December 23, 2004 Yes they would be compatible, but I would not suggest using more than one set in your system. Link to comment Share on other sites More sharing options...
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