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Pairing did not work


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If the dongle light is solid, that usually indicates it is connected to the headset. What are the LEDs on the InfoMic doing? Are one of the LEDs flashing?


If so, Try unplugging/p[lugging the dongle again and see if you can get it into pairing mode. If it still stays solid, try a different USB port and see if that helps. Or If the dongle still stays solid, try force flashing the firmware again via CUE and see if that helps.

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