tomashen Posted January 20, 2016 Share Posted January 20, 2016 these pictures should explain everything. http://imgur.com/a/5wnyv today i just got my delivery with new SSD 500gb. new 140mm rubber fans. i thought yes, shouldnt take too long to install these 2 fans and this one ssd into this new case i got week ago, NZXT 450 Noctis. *Opens case, notice tubes as they are in opictures* O_O...? yeah, had to remove my whole block from cpu, clean the paste off, then remove the radiator from top of the case, install the radiator to the front(for less tube pressure)... took me 1hour 30min to move the radiator, reinstall those 2 fans, install that 1 ssd...i am starting to hate this 450 noctis case... its beautiful when everything is put together.... but upgrading so occasionally is a pain in the butthole. what to do ? i purchased this in scan.co.uk Link to comment Share on other sites More sharing options...
Nichrome Posted January 20, 2016 Share Posted January 20, 2016 Hi I am not 100% sure, but I'd contact Scan/Corsair for replacement. This looks as a fault to me (and personally I'd be afraid of using it as it looks like the tube will come off sooner or later!). Link to comment Share on other sites More sharing options...
c-attack Posted January 20, 2016 Share Posted January 20, 2016 That outer sleeve should be cosmetic and not pose an imminent risk to your system, but I would still contact Corsair support and see what they say. Link to comment Share on other sites More sharing options...
tomashen Posted January 21, 2016 Author Share Posted January 21, 2016 so far i have corsair website and linustechtips forum members telling me its just a cosmetic sleeving thats coming off... not the tube itself.. so lets wait for official reply. i have applied for RMA already anyhow, as i do not want any fault in my system. Link to comment Share on other sites More sharing options...
tomashen Posted January 22, 2016 Author Share Posted January 22, 2016 #update , rma has been accepted. Link to comment Share on other sites More sharing options...
Nichrome Posted January 22, 2016 Share Posted January 22, 2016 Great! Have you shown them the pictures, or they accepted it as blind shot? Link to comment Share on other sites More sharing options...
tomashen Posted January 23, 2016 Author Share Posted January 23, 2016 i showed them pictures + purchase invoice straight away when i made the ticket. they said this : "Created By: Zack TS (1/20/2016 10:40 PM) Hello, The sleeve is for cosmetic purpose only, you don't have to worry about leaking issues. However we can still RMA the unit for you if you're still concerning about it." so... yeah.. except i am worried they will not pay for my shipping payment which was 30 euro . :/ Link to comment Share on other sites More sharing options...
Toasted Posted January 24, 2016 Share Posted January 24, 2016 In most RMAs, you will need to pay for shipping for your unit back to Corsair. Corsair pays shipping for the replacement back to you. You can still ask whether they can cover your shipping fee, but it may not be accepted. Link to comment Share on other sites More sharing options...
tomashen Posted January 24, 2016 Author Share Posted January 24, 2016 oh , thanks for the info :) yes i asked in the ticket about it. hopefully paid. but no biggie if not... at least il have my problem fixed/replaced. Link to comment Share on other sites More sharing options...
tomashen Posted January 28, 2016 Author Share Posted January 28, 2016 #update 2 they said they wont refund me for the shipping payment i paid (30.50euro). sad but oh well i guess. Link to comment Share on other sites More sharing options...
tomashen Posted January 29, 2016 Author Share Posted January 29, 2016 update #3 received a brand new h100i ! :) yey. was delivered with DPD half way. i had to call 4 numbers to get to drivers number. then i call driver himself, tells me "im busy, i cant deliver to you today" and then i say "how come, why?" and he answers "im busy. but you can meet me at xxxxxxxxxxxxx street il be there in 5-10min" so i had to walk across town to meet this prick to take my package, which he could deliver. but the online tracking said , "ROAD WORKS" .. lazy piece of s&%t. anybody knows how i can report such an idiot to his company ive got his number Link to comment Share on other sites More sharing options...
Toasted Posted January 30, 2016 Share Posted January 30, 2016 You will need to do it through the courier's company. Link to comment Share on other sites More sharing options...
tomashen Posted January 31, 2016 Author Share Posted January 31, 2016 yeah i sent email via dpd.ie website. they replyed please give me the tracking numer well see what can be done. LOL. Link to comment Share on other sites More sharing options...
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