senna89 Posted January 17, 2016 Share Posted January 17, 2016 The I/O Panel of my 650D not run well as before. 3.5mm mini jack crack noticeable and one 2.0 USB port not run. Is possible to have a replace part ? ( i just got serial number of product, what else i need ? ) How can i do ? I must return my old part ? Who pays the international shipping cost ? . Link to comment Share on other sites More sharing options...
Toasted Posted January 18, 2016 Share Posted January 18, 2016 I don't think accessory product replacements require you to send back your I/O panel. I would put a comment into your ticket and see whether that is the case or whether you do need to send the front I/O panel back. You will have to pay for shipping of your faulty part back to Corsair. Corsair pays the shipping fee for your replacement item to you. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted January 18, 2016 Administrators Share Posted January 18, 2016 Attach a copy of the receipt to your ticket. In most situations we wouldn't need the old I/O panel sent to us if the RMA is approved. We pay to ship the replacement I/O panel to you. Link to comment Share on other sites More sharing options...
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