YNV_DeViouS Posted January 12, 2016 Share Posted January 12, 2016 I have had the Void USB 7.1 since October 2015 (I know that was such a long time ago ;P) and just recently in the past week my headset will not output sound. I can hear the beep when it is detected by my system but after that I can't hear anything. I have it selected as the default communication and audio source. When I try to test the sound in the playback devices menu it says there is no headset detected. I have Windows 10 and I didn't have any issues until last week when I updated the firmware to the CUE. I have tried turning off the CUE, disconnecting the headset and reconnecting, and restarting my PC but have had no luck. I'm not sure if there is an issue between the Windows 10 drivers and the headset but this is really frustrating since I wouldn't be able to return the product if it is a compatibility issue. Does anyone have any suggestions on how to possibly fix the problem? Link to comment Share on other sites More sharing options...
Toasted Posted January 13, 2016 Share Posted January 13, 2016 Open Device Manager. Are there any errors listed for the headset? Have you tried uninstalling CUE? Does it work with the generic Microsoft USB audio drivers? Try the headset on another computer. Is it working fine? Link to comment Share on other sites More sharing options...
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