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RMA REQUEST for bad module


Ray Travis

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I have one bad module in my {twinx1024r-3200c2} Lot #0351032-2.

I have an Asus {SK8V} Bios Version 1002

Running an AMD Athlon 64FX-53

ATI Radeon 9800 Pro

MAXTOR 300 Gb SATA HD

ANTEC True 380 Watt PSU

 

I tried both modules in both dual channel and single channel modes, then

tried each stick in all four DIMM sockets one works like a champ and the

other will not post on any socket.

 

Please help with my RMA REQUEST.

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  • Corsair Employees

Please put the memory module on slot 2 & 4; make sure that you have the latest BIOS for your MB, and set the following settings on your BIOS;

TwinX512 or TwinX1024-3200C2

Advanced CPU/Memory Configuration:

Memclock Mode: Limit

Memclock Value: 2:1 (DDR400)

Bank Interleaving: 4/Enabled

Burst Length: 8

SDRAM CAS Latency: 2.5T

SDRAM RAS to CAS Delay (tRCD): 3T

SDRAM Active to Precharge Delay (tRAS): 6T

SDRAM Row Precharge (tRP): 3T

SDRAM 2T Command rate: Disabled

Master ECC Enabled: Disabled

Hypertransport: 5X

Jumper Free/Frequency Voltage Control:

Spread Spectrum: Enabled

CPU FSB Clock: 200

DDR Voltage: 2.7/2.75 Volts

AGP Voltage: Default *unless you have ATI (9200 or 9600) or NVIDIA (5200 or 5700) then 1.6 Volts suggested!*

All other settings should be set to default settings!

Then please test them one at a time with http://www.memtest.org and let’s make sure it's not some other issue! I would run the test for at least 2-3 passes to be sure!

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  • Corsair Employees

Well let's try and get them replaced. Please send us a email with a copy of the form or all of your info name address and phone# and the Module part# and copy the link to this post and email it to Warranty@corsairmemory.com. Or you can also use the On Line RMA Request Form as well.

If after 1 day or 24 hours excluding weekends you do not get the RMA please email the same to rma@corsairmemory.com and we will help to resolve it.

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  • 2 weeks later...

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