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I have bad RAM, requesting RMA, please


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Dear RAM Guy,


I have a bad stick of RAM and I'm requesting an RMA/postID for replacement. Here's the info on the stick:

Corsair XMS 256MB PC3200

CMX256A-3200C2 (XMS3202v1.2, Lot# 0323072)


I bought two sticks from Newegg last year, same Lot# on both, and I could never get them to run at their rated speed and I've tried several motherboards (i875, nForce2 Ultra). I finally decided I would be satisified just running them at 333MHz instead of 400MHz and so that's what I did for over a year.


Just last night I tried them in yet another motherboard, the Asus A7N8X-X to see if maybe they would like that board better. Still no luck. Since I knew the board couldn't take advantage of dual channel DDR I decided to just try it out with one stick to see if it would be more stable. Well with just the first stick it ran like a champ, 400MHz @ 8-3-3-2 2.7V. I proceeded to install Windows and other stuff... no problems. I then decided to stick the second stick back in there. I got a blue screen before Windows could finish loading. I then took out the first stick and put the second stick in where the first stick was... all this time I never changed the BIOS settings. I got the same blue screen. I then took the second stick out and put the first stick back where it was before. Windows booted up fine. So I guess the second stick was the problem all along. I tried it in all three slots, adjusted the voltage and timings, set it to optimal, then SPD, then manual, I tried everything. I could not get it to run at its rated speed.


Ram Guy, please let me know if I can get an RMA/postID number so I can get a replacement. If there's more information that you need let me know. Thank you.



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Can you tell me if you purchased that memory module as a pair or a TwinX set; along with the CPU speed, and its FSB as well? In addition, please tell me if you have the latest BIOS installed on your system and what BIOS settings you have set for both CPU and memory and any performance settings that you may have set?
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