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Void USB, no sound


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Hi i just bought a corsair void USB and plugged it in, downloaded the cue software and look at that no sound. When i plug it in to a USB slot 2.0 or 3.0 it makes the initial 3 sounds and then the other 2. I'm running windows 10. i made it my default playback devise and when i have it play a test sound an error message appears even though the devise is "working properly" if you could help that would be great so I don't have to go return it.
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