zombeezx Posted January 3, 2016 Share Posted January 3, 2016 The other night all my parts for my new pc build arrived so i started to build of course. Got the CPU and RAM all hooked up to the mobo but when i attempted to mount the H100i GTX i ran into a problem. 3 of the 4 standoffs fit screwed intot he backplate but the 4th did not. Neither side of that 1 standoff fit into the backplate or the thumbscrew. Checked all the thumbscrews backplate holes with the other standoffs and they worked no problem. Im assuming i just got a defective stand off. I am using the 115X standoffs. Are these standoffs common and findable at a hardware store or will i need to get some straight from corsair (hopefully for free as this was defective)? I doubt i'm doing something wrong, you just screw it in! If there is some fix I would be more than thankful to be told. Link to comment Share on other sites More sharing options...
Datakiller24 Posted January 4, 2016 Share Posted January 4, 2016 Hi, Contact Corsair support directly with this topic. There are some mounting kits for purchase, but in this case rather go to the support and get a new standoff from Corsair. BR, Peter Link to comment Share on other sites More sharing options...
Toasted Posted January 4, 2016 Share Posted January 4, 2016 You can contact your retailer for a replacement unit or request an RMA and see whether they can send you a replacement mounting kit for the H100i GTX. https://corsair.secure.force.com/ If you do put in a ticket, remember to upload a picture of your invoice as this is used as proof of purchase. Link to comment Share on other sites More sharing options...
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