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I have a bad module help!!!


OcWizard44

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Hi ram guy please help me with my situation. I'm pretty frustrated that my newly built computer keeps on crashing with the blue screen of error. I've read the other posts on the forum and they are very similar to mine. Here are the stat of my computer::

 

- motherboard:: ECS Pt800CE-A

- cpu:: Intel P4 Ht 3.0ghz

- ram:: 2 sticks of Corsair Value Select VS512MB400 ram (2x512mb) 1gb

- hardrive:: 200gb western digital hard drive

- power supply:: Antec True control 550w power supply

- video card:: Geforce fx 5500 128mb AGP

- Bios:: latest updated bios from ECS home page 1.1B

- Bios settings:: Optimize default, unchangeable voltage settings

 

I've tested both rams with memTest. I tested the first stick on slot 1 and it failed with the memtest. I tested the same stick in slot two, it also failed. I tested the 2nd stick in slot 1, it failed the memtest. I tested the 2nd stick in slot 2, also failed. Lastly i tested both in and it failed. I get the blue screen of error after a couple minute of stress testing the computer. So then I borrowed my friend's Kingston samsung k4h560838D-TCC4, to my suprise it worked flawlessly. I did the same exact test that I did with the Corsair I bought with the Kingston. So I returned it to him and figured my module was defective. I then came back to the retailer that I bought it from (Fry's Electronic) and tried to get them to exchange the item. Fry's would not exchange it for me since they said that I've sent out the upc code for the rebate already. They told me to go onto Corsair's site and check with the warantee there. So I come here asking you for help. What should i do now ram guy!!

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  • Corsair Employees

Please make sure you have the latest BIOS installed for your MB and load optimized defaults settings, and try the following BIOS settings;

CPU Freq: 200 MHz (800 FSB)

System Performance: User Define

Memory Frequency: 100%/1:1 ratio

Resulting Frequency: 400 MHz (400 FSB)

Memory Timing: User Define/Manual

SDRAM CAS Latency: 2.5T

SDRAM RAS to CAS Delay (tRCD): 3T

SDRAM Active to Precharge Delay (tRAS): 8T

SDRAM Row Precharge (tRP): 3T

DDR Reference Voltage: 2.7 Volts

AGP Voltage: Default *unless you have ATI (9200 or 9600) or NVIDIA (5200 or 5700) then 1.6 Volts suggested!*

All other settings are motherboards defaults

Then please test them one at a time with http://www.memtest.org and let’s make sure it's not some other issue! I would run the test for at least 2-3 passes to be sure!

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Okay I did what you said, but I received the same result. After turning on the memtest for about 10 mins it found many errors on stick 1. I then turn on the memtest and tested it on the 2nd stick, it started finding errors after 18 minutes of testing. With the setting you gave me, it would not even go into my login screen. Instead I get a blue error screen. Please continue advicing me Ram guy!
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  • Corsair Employees

Please send us a email with a copy of the form or all of your info name address and phone# and the Module part# and copy the link to this post and email it to Warranty@corsairmemory.com. Or you can also use the On Line RMA Request Form as well.

If after 1 day or 24 hours excluding weekends you do not get the rma please email the same to rma@corsairmemory.com and we will help to resolve it.

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