hwystar Posted December 17, 2004 Share Posted December 17, 2004 To Whom It May Concern: I had sent my motherboard, cpu, vid. card and memory to ASUS for testing because of multiple problems with one series of their motherboards. It was determined that the motherboard they had sent for replacement also had another issue and that one stick of memory out of the two (Dual Channel Mode) was Randomly Failing. All burn in tests proved that one stick has a problem. I have since set the system back up (at home) with the replacement motherboard (running fine now!) and am only able to use one of the two sticks of memory in this system. I need to know what I need to do, to get Corsair to Retest this memory and to possibly replace Both Sticks. You can’t find this series of memory ANYWHERE for Sale and or @ Corsairs Site any longer. Appears they have lost their supplier (per reseller) for PC3500 MEMORY. I have cced… my home address, you can reply to either one. PLEASE ADVISE, Thanks, HwyStar Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 17, 2004 Corsair Employees Share Posted December 17, 2004 I would suggest we replace both modules. Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! Link to comment Share on other sites More sharing options...
hwystar Posted December 20, 2004 Author Share Posted December 20, 2004 Thanks For The Quick Response, I have sent 2 RMA Requests with .xls filled out to the different address given. Warranty@corsairmemory.com & RMA@corsairmemory.com I was a little confused by being given the 2 address's. HwyStar Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 20, 2004 Corsair Employees Share Posted December 20, 2004 No Problem, please let us know how you make out! Link to comment Share on other sites More sharing options...
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