RadiatedCorsai Posted December 28, 2015 Share Posted December 28, 2015 Hey there everyone, I have been having problems with my Scimitar. They just started happening yesterday and the few days before that, I had no problems. Basically, after a certain amount of time, the mouse will start to stutter, as if it was lagging. I have the Rainbow Effect on it, and this will freeze in place. While it registers that I am hovering over things like the icons on the desktop, and I can't click them as the buttons don't work. Resetting the computer or re-plugging it in seems to fix the problem. I use the default profile for it, except I edited the buttons on the side to match the NUMPAD. If anyone could help me, that would be great! Link to comment Share on other sites More sharing options...
terabyte Posted December 28, 2015 Share Posted December 28, 2015 This is a known issue and Corsair is already working on a fix for it. We don't know when the fix will be available yet though. For now re-plugging the mouse is the only fix. This issue together with another (left pad buttons not working sometimes) is listed in this thread: http://forum.corsair.com/v3/showthread.php?t=152372 Link to comment Share on other sites More sharing options...
krazykid Posted December 28, 2015 Share Posted December 28, 2015 I usually ctrl alt del and switch user, and go back into my user, that fixes it for me. Link to comment Share on other sites More sharing options...
alvino Posted December 28, 2015 Share Posted December 28, 2015 Hey there everyone, I have been having problems with my Scimitar. They just started happening yesterday and the few days before that, I had no problems. Basically, after a certain amount of time, the mouse will start to stutter, as if it was lagging. I have the Rainbow Effect on it, and this will freeze in place. While it registers that I am hovering over things like the icons on the desktop, and I can't click them as the buttons don't work. Resetting the computer or re-plugging it in seems to fix the problem. I use the default profile for it, except I edited the buttons on the side to match the NUMPAD. If anyone could help me, that would be great! I'm experiencing the same issue too. Ever since my update of early Dec's CUE. I cant believe the support team have introduce this bug accidentally. I have spend a considerable of time trying to figure out which is the process that's interfering with my mouse. End up it was self owning. Very disappointed with product of such price value that stop working with an update. Oh yeah my side num button seems to fail now and then too. gosh. Anyway, dude what i did was to Ctl+Alt+Del, using keyboard shortcut to bring up Task manager, scroll down with down arrow key to the crappy "Corsair Utility Engine" and Alt+E to end process. Wait a couple of moment like 5-8secs and then relaunch CUE, everything will resume after that. Sucks with it jutter randomly and disables mouse clicking. cost me alot by ruining my many games halfway. freaking disappointing. Link to comment Share on other sites More sharing options...
terabyte Posted December 28, 2015 Share Posted December 28, 2015 I'm experiencing the same issue too. Ever since my update of early Dec's CUE. I cant believe the support team have introduce this bug accidentally. I have spend a considerable of time trying to figure out which is the process that's interfering with my mouse. End up it was self owning. Very disappointed with product of such price value that stop working with an update. Oh yeah my side num button seems to fail now and then too. gosh. Anyway, dude what i did was to Ctl+Alt+Del, using keyboard shortcut to bring up Task manager, scroll down with down arrow key to the crappy "Corsair Utility Engine" and Alt+E to end process. Wait a couple of moment like 5-8secs and then relaunch CUE, everything will resume after that. Sucks with it jutter randomly and disables mouse clicking. cost me alot by ruining my many games halfway. freaking disappointing. You were probably just lucky then. As far as I know peoples had the same issue even with the previous CUE 1.12 version and not only the current 1.13 version. Link to comment Share on other sites More sharing options...
RadiatedCorsai Posted December 29, 2015 Author Share Posted December 29, 2015 Cool, thanks for the help everyone. Hopefully it will be fixed some time soon. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.