Erso Posted December 25, 2015 Share Posted December 25, 2015 Hey all, first of all Merry Christmall to everyone! I received my K70 (non RGB) keyboard 24 december and maked a ticket at https://corsair.secure.force.com for a textured space bar. Well, I got a message that my replacement has been processed. But now it comes: Scheduled Shipping Date: 02/26/2016 2 months to send a textured space bar? My mate (who told me to buy the K70 and lives 6 km from me), got it within 3 days. Is there something went wrong? Thanks in advance! Greets, Erso (Ticket 6717801) Sorry for my bad English as it not my first language :) Link to comment Share on other sites More sharing options...
terabyte Posted December 25, 2015 Share Posted December 25, 2015 You won't get any reply about it on here. Your best option is to reply to the ticket and ask for an update. Or did you do that already? If so you might want to PM either Corsair Henry or James with your ticket ID and see if they can check it. Link to comment Share on other sites More sharing options...
Erso Posted December 25, 2015 Author Share Posted December 25, 2015 Thanks for your reply, I've pmed them. Link to comment Share on other sites More sharing options...
Inheritance Posted December 26, 2015 Share Posted December 26, 2015 You won't get any reply about it on here. Your best option is to reply to the ticket and ask for an update. Or did you do that already? If so you might want to PM either Corsair Henry or James with your ticket ID and see if they can check it. actually i dont think James handles RMA anymore. should be Greybeard or Technobeard. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted December 27, 2015 Administrators Share Posted December 27, 2015 We're closed for the long weekend. Please wait for a response to your ticket. It's always best to communicate directly with the support team instead of posting here. The support team doesn't post on the forum. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Henry Posted January 4, 2016 Corsair Employees Share Posted January 4, 2016 Thanks for your reply, I've pmed them. Pm'ed you. Support probably processed the RMA as a replacement of the keyboard, but this will be corrected on our end. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted January 4, 2016 Administrators Share Posted January 4, 2016 No need Henry - he received the replacement keycap today. Link to comment Share on other sites More sharing options...
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